Crowne Plaza Perth by IHG

It's in a good spot but it has become too expensive for the condition of the hotel it really needs a make over , some of the carpets are looking very old , they are cutting cost on everything , you have to ask reception for bathroom bits and bobs like cotton rounds etc , empty mini bar , breakfast you have to order for hot food there is no hot food buffet only continental, we were charged $15 for breakfast for a 5 year old she ate half a piece of toast . There was no lift to our room so we had to drag the cases up the stairs , the staff were nice tho they helped . Just a little bit disappointing I

Nice room. Very comfortable bed and lovely view over the river. Great atmosphere to enjoy a drink on Friday evening with live music on the deck. Pretty good location for the city and with some nice eateries within walking distance.

The beds were super comfy! Loved the surprise glass of bubbles on arrival Breakfast was great and the service was brilliant in the breakfast area. Loved the pool access and views

The staff were lovely and super helpful. Always polite, no matter if it was at the restaurant, checking in, or even just coming and going for the day. I loved the option to not have the room serviced (I was only there for a short time, didn’t need the effort or energy!) The restaurant offered a great selection of food and the facilities (gym, pool) were great, even if I didn’t have time to use them! The bed was really comfy (and I’m very fussy!)

We had a pleasant experience overall. The staff were incredibly friendly and attentive, making us feel welcome from the moment we arrived. The location was convenient for us since we had a car, although parking was a bit pricey. Fortunately, our car rental company is just down the street, which made parking easier. During our stay, my kids had a little mishap at night, and we needed new bed sheets. The staff responded quickly to our request and even followed up with a courtesy call the next day to check if everything was alright, which I really appreciated. I also really appreciated the self-service laundry room; it was a lifesaver, especially after my son got sick and needed to have his clothes cleaned. Overall, I had a positive experience and would recommend this hotel for its excellent service and family-friendly amenities.