Crowne Plaza Perth, an IHG Hotel

Crowne Plaza Perth provided good value for money in terms of the accommodation standards and close proximity to Perth CBD. I booked a room with twin double beds which were very comfortable to sleep in. The bathroom had both a bathtub and a shower which is always a bonus. Gusti Restaurant was a good onsite restaurant to enjoy drinks, small bites and pizzas after a long day out and about exploring. The customer service provided by reception staff and Gusti staff was of a high standard which I was very happy with. The highlight of Crowne Plaza Perth is its pool deck which overlooks Langley Park and the Swan River. It was fantastic to relax there and have a swim in the infinity pool as the sun went down.

The staff were lovely and super helpful. Always polite, no matter if it was at the restaurant, checking in, or even just coming and going for the day. I loved the option to not have the room serviced (I was only there for a short time, didn’t need the effort or energy!) The restaurant offered a great selection of food and the facilities (gym, pool) were great, even if I didn’t have time to use them! The bed was really comfy (and I’m very fussy!)

We had a pleasant experience overall. The staff were incredibly friendly and attentive, making us feel welcome from the moment we arrived. The location was convenient for us since we had a car, although parking was a bit pricey. Fortunately, our car rental company is just down the street, which made parking easier. During our stay, my kids had a little mishap at night, and we needed new bed sheets. The staff responded quickly to our request and even followed up with a courtesy call the next day to check if everything was alright, which I really appreciated. I also really appreciated the self-service laundry room; it was a lifesaver, especially after my son got sick and needed to have his clothes cleaned. Overall, I had a positive experience and would recommend this hotel for its excellent service and family-friendly amenities.

Food - excellent. Housekeeping service - prompt super friendly and accommodating. Everything was spot on in all aspects. The room was identical to what was advertised. Staff courteous and professional at all times. A very convenient location. The toiletries were of a high standard. The business centre was a perfect working location for me as well as the large desk in the room. The room service was faultless. The hotel exceeded my expectations and I look forward to my next trip when I will be staying there. The book swap adjacent to reception was a wonderful touch. The hotel has managed to create a homely, relaxed atmosphere.

Bed is comfort. Like the bathtub and shower's water pressure level is good, heater is working fine. Only next day morning, I realize that's a free self-service laundry at Level1, washer and dryer. Fantastic facility. No time to enjoy the swimming pool due to late night check-in and early check-out next day. Guess, it must be good as well. Location is good, right in the busy CBD, not feeling of street noises inside the room, a plus.